SudsSoftwareStart trial

Getting started

You’ve signed up. Here’s the path from blank account to selling your first membership, in five steps and about 30 minutes.

1. Connect Stripe

TheWashCRM uses Stripe Connect to take payments. Customer money goes directly to your Stripe account — we never hold your funds.

  1. From your operator dashboard, go to Settings → Account → Payments.
  2. Click Connect with Stripe. You’ll be sent to Stripe to either create a new account or link an existing one.
  3. Complete the verification steps Stripe asks for (business info, bank account for payouts, identity verification). Most washes can finish this in 10–15 minutes.
  4. When Stripe redirects you back, your payment status will flip to Active. You’re ready to take payments.

Heads up: until Stripe approves your account (usually instant for sole proprietors, 1–2 days for LLCs), your public site will show a “coming soon” banner instead of accepting payments.

2. Add your services

Services are the wash packages shown on your public site. Pricing, duration, and a short description for each.

Go to Services in the sidebar → click New service. At minimum, give each service a name, price, and estimated duration. You can always edit later.

Tip: start with 3–5 services. Too many choices on the public site hurts conversion. You can add more once you see what customers actually pick.

3. Set your service area

If you’re a mobile wash, customers entering an address outside your service area will see a polite “not available here” message instead of a confusing failure later.

Go to Settings → Operations → Service area and enter the zip codes you serve. Comma-separated, no spaces:

78701, 78702, 78703, 78704

If you have a fixed location, you can skip this step.

4. Customize your public site

Your public site lives at your-business.sudssoftware.com. Operators who want a custom domain (e.g. wash.your-business.com) can set that up too — see the FAQ.

Go to Settings → Branding → Website to:

  • Upload your logo
  • Set your brand color
  • Write the tagline that appears at the top of your public site

Preview your public site anytime by clicking View public site in the dashboard header.

5. Take a test purchase

Before sending the link to a real customer, buy a membership or gift card yourself once. Visit your public site in incognito, walk through checkout, pay with Stripe’s test card 4242 4242 4242 4242 (any future expiration, any CVC).

Confirm the purchase lands in Customers, you receive an email confirmation, and the test charge appears in your Stripe dashboard.

You’re live

Share your public site URL with customers. The most common channels: Google Business Profile, Instagram bio, Facebook posts, and your existing website if you have one.

Questions? Email support@sudssoftware.com — we read everything and reply within a business day.